FAQ
What is the price for a facilitated game?
$29.95/attendee.
Minimum order qty is for 25 people.
DO YOU HAVE A FACILITATOR AVAILABLE FOR MY DATE AND TIME?
YES! We guarantee availability for your ideal date and time.
With over 6k events in 13 months, we’ve never once had to reschedule a client. WE GUARANTEE AVAILABILITY FOR YOUR DATE AND TIME.
WHAT IS THE AVERAGE GAME TIME?
Average game time is 38 minutes.
HOW LONG IS A FACILITATED EVENT
60 minutes.
IS THE GAME FUN?
Check out the Google Reviews on our facilitated events.
DO WE NEED TO DOWNLOAD ANYTHING OR LOG-INTO ANYTHING?
Absolutely NOT.
All you need is ANY internet browser and a video conferencing platform.
How does the escape room work virtually?
We recommend using the video conferencing platform of your choice. From there you will use breakout rooms to separate into teams.
One TEAM CAPTAIN from each team will enter the code into the game site and share their screen with the rest of the team. Then the team will work together to solve a variety of riddles, challenges and puzzles to FIND THE GOLD and ESCAPE TREASURE MOUNTAIN.
WHAT IF A TEAM CAN’T FINISH THE GAME?
This is VERY RARE. With a facilitated event of 100 +/- people, it is rare that every team doesn’t finish within the 60 minute event.
We have a large group, how many people can join an event?
Our Zoom account allows us to have up to 1,500 attendees in a single event.
Our recommendation however is to have no more than 12 people on each team. With a maximum of 50 breakout rooms, that is 600 people per event.
We can run multiple events at one time if you have a large group.
Can I choose the teams for a facilitated event?
Yes. Your team will be responsible for setting up and managing the breakout rooms (ZOOM) or channels (TEAMS) if you want to do preassigned teams.
What is the difference between a facilitated and non-facilitated game?
Self Run Game: When you purchase a self-run game (access codes) you will get an email after purchase with The Game Link and Unique Access Codes. You then run the game entirely on your own.
Facilitated Game: These are lively, fun and awesome facilitated events run by our team. We take care of everything from scheduling with your team, providing flyers and managing and executing the event. We can use our ZOOM account or yours or any other preferred video conferencing platform of your choosing.
We would also point you toward the Google Reviews to see how other clients are enjoying Facilitated Games.
SELF RUN GAME FAQ
How many ACCESS codes do I need for my group?
We recommend 4-5 people per team. Each team will need their own access code to play the game.
DOES MY CODE EXPIRE?
NO! Play whenever you would like! The code is only good for ONE USE however, so please be sure not to enter it until you are ready to play.
What is the secret password?
The unique ACCESS CODE sent to you upon purchase.
WHAT IS THE TEAM NAME?
ANYTHING you want it to be!
CAN I PLAY IMMEDIATELY AFTER I PURCHASE CODES?
YES! The code will be sent to you once you purchase. The code is only good for ONE USE however, so please be sure not to enter it until you are ready to play!